Privacy Policy

Last updated: April 2026

Thryvia is operated by High Country Digital (ABN 90 684 626 237), a sole trader business based in Australia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use gothryvia.com or engage our services.

What information we collect

Contact information — name, email address, phone number, and business name provided via our enquiry form
Business information — trade type, business challenges, and other details you share when requesting a video review or onboarding
Usage data — anonymised analytics data via Google Analytics 4, including pages visited, device type, and referral source (no personally identifiable information)
Communication records — emails and messages sent to or from support@hcdigital.com.au

How we use your information

We use the information you provide to:

Send you a personalised video review of your business
Communicate about our services, onboarding, and your account
Provide and improve the Thryvia service
Comply with legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-party services

We use the following services that may process your data:

Google Analytics 4 — anonymised website analytics
HighLevel — CRM and automation platform used to manage client accounts
Loom — video delivery for personalised reviews
Shapo — review and testimonial display

Each of these services has its own privacy policy governing their data handling.

Data storage and security

Your personal data is stored securely. We take reasonable precautions to protect it from unauthorised access, disclosure, or loss. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

Australian Privacy Act

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Complain about a privacy breach

To exercise these rights, contact us at support@hcdigital.com.au.

Canadian residents

If you are located in Canada, we also comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You may withdraw consent at any time by contacting us.

Cookies

Our website uses essential cookies required for functionality and analytics cookies via Google Analytics 4. You can disable cookies in your browser settings; doing so may affect certain site features.

Changes to this policy

We may update this policy from time to time. The current version will always be available at gothryvia.com/privacy. Material changes will be notified by email where practical.

Contact

For privacy enquiries, contact:

High Country Digital support@hcdigital.com.au ABN 90 684 626 237